Privacy & Cookie Policy

Last updated: 13/08/2025

Introduction

Trimaja (“we”, “our”, “us”) is committed to protecting your personal data, respecting your privacy, and being transparent about the use of cookies and similar technologies.This Privacy & Cookie Policy explains:How we collect, use, and safeguard your information.How we use cookies and similar technologies on our website.Your rights and choices under applicable laws, including the GDPR.This policy applies to:
‍Real estate agencies or brokers joining Trimaja’s early access program.
‍Private users (home seekers, buyers, renters, or private sellers) using our services.

Who We Are

Trimaja is a real estate technology platform designed to connect property seekers, sellers, and real estate professionals.Data Controller:
Trimaja
📧 Email: info@trimaja.com
🏢 Registered Address: To be updated once available

What Data We Collect

From Agencies & Brokers
Agency name and business details
Contact person name
Email address (required)
Phone number (optional)
City / area of operation
Website or social media links (optional)
Information about agency type
number of agents
services offered
Preferences challenges, and feedback from forms or surveys
Pricing and tool usage insights (if provided)

From Private Users (Home Seekers & Private Sellers)
Name (optional)
Email address (required)
Property preferences (location, budget, type, features)
Challenges faced in property search or sales
Previous platforms used (if provided)
Any extra details voluntarily submitted

From All Users
Technical information (IP address, browser type, device type, operating system)
Interaction data with our website (pages visited, forms submitted)
Communication history when contacting us

How We Use Your Data

Agencies & Brokers
‍Managing early access registration
Sending updates, onboarding materials, and feature releases
Understanding business needs to improve services
Providing offers, discounts, and loyalty rewards
Gathering insights to develop competitive pricing and features

Private Users
‍Matching with relevant property listings
Connecting with verified agencies, brokers, or owners
Providing manual property search assistance before platform launch
Sending updates on properties, new features, and local market insights

All Users
‍Responding to inquiries and support requests
Conducting research and analytics to improve our platform
Ensuring legal compliance and preventing fraud

Legal Basis for Processing (GDPR)

We process your personal data under:
Consent – when you opt in to be contacted or receive updates
Performance of a contract – to provide requested services
Legitimate interest – to improve our platform, ensure security, and understand user needs
Legal obligations – when required by applicable law

Data Sharing & Disclosure

We do not sell your personal data. We may share data with:Verified real estate professionals (only if relevant to your request)
Service providers (IT, hosting, email, analytics) under confidentiality agreements
Legal authorities, when required by law
All third-party processors are GDPR-compliant.

Data Retention

Agencies/Brokers: up to 24 months after last interaction
Private Users: up to 12 months after last interaction
Technical logs: up to 6 months
You may request deletion of your data at any time (see section 10).

Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss.

Your Rights under GDPR

You have the right to:
Access your data
Rectify incorrect or incomplete data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time
📧 To exercise your rights, contact us at: info@trimaja.com

Cookies & Tracking

What Are Cookies?
‍Cookies are small data files placed on your device when you visit a website. They are widely used to make websites function properly, enhance user experience, and provide analytics to site owners.

‍Types of Cookies We Use
Strictly Necessary Cookies – Essential for website operation (e.g., login, security).
Performance & Analytics Cookies – Help us understand visitor interaction (e.g., Google Analytics).
Functionality Cookies – Remember your preferences and settings.
Targeting/Advertising Cookies – Used to deliver relevant ads (if applicable in the future).

Why We Use Cookies
‍Enable core website functionality
Understand traffic and usage patterns
Improve website performance and user experience
Store preferences for future visits
Support marketing and promotional activities (if consented)

How to Control Cookies
‍You can accept or refuse cookies via your browser settings.
If you reject cookies, you can still use our website, but some features may be limited.

Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions or concerns about this Privacy & Cookie Policy or your data:
📧 Email: info@trimaja.com
🏢 Address: To be updated once available